This policy applies to all information collected or submitted on the Insulating Glass Manufacturers Alliance (IGMA) website and via email or other forms of communication. IGMA takes our data responsibilities seriously and we want you to have confidence in how we handle your personal information.
Personal Information You Provide Voluntarily
We may collect personal information from you in a variety of ways, including when you visit our Site, become a member or access member resources, register for a conference, respond to a survey, complete a form, purchase publications, and in connection with other activities, services, features or resources we make available. You may be asked for name, title, organization, mailing address, email address, phone and fax numbers, credit/debit card information and other personal contact details (“Personal Information”). We also may collect information on your views and preferences as they relate to IGMA services.
Any and all Personal Information you provide to IGMA through this Site is provided on a voluntary basis, and how much you disclose is up to you. You may always refuse to supply Personal Information, except that it may prevent you from engaging in certain Site-related activities.
In some cases, such as profile pages, user forums, and interactive Site features, any Personal Information you provide may become publicly available to other members and the general public and is not considered confidential. When you voluntarily disclose such Personal Information, that information may be collected and used by others, resulting in unsolicited messages from others. Where you have publicly posted Personal Information, IGMA is free to reproduce, publish, or otherwise use such information for any purposes.
Personal Information We Collect Automatically
When you visit our web site, a “cookie” may be placed on your computer hard drive to track your visit and help us to improve the Site. You may set your browser to refuse or disable cookies, or to alert you when cookies are being sent, but if you do so, some features of the Site may not function properly.
We also may collect information about the computer you are using to connect to the Internet (such as the operating system and the Internet service providers utilized and other similar information) and about your web browser, the time that your browser was used to access our Site, and the referring website’s address. We may collect information about the pages that you visit and the time spent on each web page or area of the Site, the promotions or advertisements that you click on, and other actions that you take while using our Site. We may also use tools such as Google Analytics.
We may also collect information that cannot be used to identify you. For example, we may aggregate non-personal information about you and other individuals who visit our Site. Aggregated information will not contain any information that can be linked directly back to you.
How We Use Collected Information
IGMA may collect and use your Personal Information for legitimate business purposes, including the following:
- To provide requested products and services
Information you provide allows us to facilitate your access, purchase, use and/or participation in our product and service offerings, such as membership, conferences, education programs, certification activities, volunteer opportunities, publications, videos and webinars, surveys, and other products and services related to members and the insulating glass industry.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To improve our Site
We may use your information and feedback to improve our products and services.
- To send periodic emails
We may use your email address to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, surveys, related product or service information, etc.
- To provide targeted services and content
Sharing Your Personal Information
We may share your Personal Information with business partners and other third parties to deliver content, materials, and services available on or through the Site and to provide you with products or services that may be of interest to you. We may share your personal information with the following categories of recipients:
- Other IGMA members who may receive some of your Personal Information as part of a membership directory or through collaboration portals. In addition, if you sign up to attend a member meeting or other IGMA-sponsored event, all other attendees who sign up for the event will be notified of your intended attendance at the event and may be given your full name, address, company name, and email address. We are not responsible for other attendees’ use or misuse of your Personal Information; and
- Affiliated business partners, such as exhibitors, sponsors and advertisers, who may receive membership lists or event attendance lists that include your full name, address, company name, and email address. We are not responsible for the use or misuse of your Personal Information by our affiliated partners.
IGMA also may provide Personal Information to third parties if IGMA reasonably believes that release of information is necessary to: 1) comply with legal requirements or legal process; 2) protect or defend the rights or property of IGMA; or 3) protect other users of the Site or the public.
Members may have been assigned or have created a user name and password to be used for accessing portions of the Site. We maintain that information to allow you to access the Site and to maintain our relationship with you as a member or provide specific services to you.
IGMA expressly reserves the right to contact any member or other user regarding account status, renewals, or other matters relevant to subscription or service.
How We Protect Your Information
Choices You Have
You choose what information to supply to this Site. Please share only information as is needed or that you believe is appropriate. You are under no obligation to provide us with Personal Information, but without it we may not be able to respond to your request.
You have the right to access, delete, or update the Personal Information you submit through our Site, or to make any inquiries about the processing of such information. If you wish to do so, please contact us as described below. We provide individuals with access to their Personal Information where we believe appropriate, including in situations where you are entitled to access and correct your Personal Information under applicable data protection and privacy laws.
You may choose to opt out of having your Personal Information used for a purpose materially different from the purpose for which it was originally collected or later authorized by you.
If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications.
If you have any complaints or concerns about the handling of your Personal Information, please contact us at email@example.com. We will investigate and respond to complaints and questions promptly and fairly in order to maintain your confidence in IGMA.
IGMA does not market its products or services to children. We do not knowingly collect information from Site users under 18 years of age.
Transfer of Personal Data
Our Site is hosted on web servers in the United States. If you are located in a non-U.S. jurisdiction, for example, in the European Economic Area, you agree that by providing your Personal Information, you consent to the transfer of such information to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.
Links to Third Party Websites
Changes to this Policy
Your continued use of the Site following the posting of this Policy or any changes to this Policy is considered your acceptance of those changes.
If you have questions, contact:
In the U.S.A:
27 N. Wacker Drive, Suite 365
Chicago, IL 60606-2800
1500 Bank Street, Suite 300
Ottawa, ON K1H 1B8